Support
We're here to help.
Find simple answers below. A real person is also ready to help — email nicole@strongandsteadyfitness.com.
Signing in
Getting into your workouts
Strong & Steady never uses passwords. You get in by clicking a button in an email we send you — nothing to remember or type.
Look for your access email
Look for an email titled "Your Strong & Steady access is ready" from nicole@strongandsteadyfitness.com.
Click the button inside
The email has one button. Click it to sign in — no password to remember or type.
You're in
The button takes you straight to your workouts.
Can't find the email?
It sometimes lands in your spam or junk folder instead of your main inbox. Look for an email from nicole@strongandsteadyfitness.com titled "Your Strong & Steady access is ready." If you still can't find it, you can send yourself a fresh one any time.
Need a new link?
Enter your email on our sign-in page and we'll send you a fresh, secure sign-in link right away.
Watching on TV
Watch your workouts on your TV
You can always watch on your phone, tablet, or computer — no TV needed. If you'd rather use the big screen, here are a few simple ways to do it. Pick the one that matches what you already have.
Smart TV (built-in browser)
Some newer TVs have their own internet browser built in.
- 1Open the internet browser on your TV.
- 2Go to our website and sign in there.
- 3Click the button in your access email using the TV's browser.
Typing an email on a TV remote can be slow and fiddly. If that feels frustrating, try one of the options below instead — you sign in on your phone or computer, and the TV just shows the picture.
Chromecast
- 1On your computer, sign in to your workouts using the Chrome browser.
- 2Click the cast icon in Chrome and choose your Chromecast.
- 3Your TV now shows the same screen — press play and follow along.
Apple TV (AirPlay)
- 1On your iPhone, iPad, or Mac, sign in to your workouts first.
- 2Open AirPlay on that device and choose your Apple TV.
- 3Your TV mirrors that screen — press play and follow along.
Roku
- 1On an iPhone or iPad, install the free "iWebTV" app from the App Store.
- 2Open our website inside the iWebTV app and sign in there.
- 3Press play on a workout, tap "To TV," and choose your Roku. Your phone and Roku need to be on the same Wi-Fi.
Using an Android phone or tablet instead? Look in your phone's settings for your Roku's own screen mirroring feature.
Amazon Fire Stick
- 1On an iPhone or iPad, install the free "iWebTV" app from the App Store.
- 2Open our website inside the iWebTV app and sign in there.
- 3Press play on a workout, tap "To TV," and choose your Fire Stick. Your phone and Fire Stick need to be on the same Wi-Fi.
Using an Android phone or tablet instead? Look in your phone's settings for your Fire TV's own screen or display mirroring feature.
HDMI cable
- 1Connect your laptop to your TV with an HDMI cable.
- 2Switch your TV to the correct HDMI input.
- 3Sign in and press play on your laptop — your TV mirrors the laptop screen.
Common questions
Frequently asked questions
What if Essentials isn't right for me?
You're covered by a 30-day money-back guarantee. If Essentials isn't a fit, contact support within 30 days of purchase for a refund.
Do I need any equipment?
No. The workouts are designed to be chair-friendly and done at home without expensive equipment. Just wear comfortable clothes you can move in.
Are the workouts chair-friendly?
Yes. Every Essentials workout is chair-friendly.
How long are the workouts?
Most Essentials workouts take about 10-20 minutes.
Contact
Still need help? Talk to a real person.
Email support
Send us a short note and include the email address you used for Strong & Steady. We'll help you find the right next step.